Global Essence was founded in 1993 as a two person operation servicing regional customers in the New York/ New Jersey area. In the twenty years since, it has grown into a multinational operation with offices in the US, UK, and Singapore. These offices allow Global to provide regional support to its customers worldwide. As the world continues become more connected, this approach positions Global to continue to offer the highest quality products and experience to all of its customers.
Our dedicated sales staff has over 150 years of combined experience in the flavor and fragrance industry. They’re expertise extends to worldwide markets and allied industries. Each sales executive strives to relate to each of their customers, so that the sales experience has a personal touch that allows Global to better accommodate each customer’s unique needs.
The Global Essence Quality Assurance team has over 40 years of combined experience in the industry, which they use to ensure that every product we ship meets our customers’ exact specifications. Our team checks each shipment we receive to ensure that the quality you receive is the quality we promised.
Our customer service team communicates with all of our customers to make sure that they are satisfied with the service they are receiving. With multiple representatives operating on a regional basis, our team treats each customer like our best customer, focusing on interpersonal interactions to help build relationships. Whether a customer is asking about a shipment, or making new enquiries, our customer service team ensures that each request is processed promptly and correctly.